Excellent job yesterday. You nailed most of the issues that the executive team has seen and you said what needed to be said. Being a neutral party you were able to present these issues without pointing fingers or showing emotion. That is not an easy task. I'm glad that some of the "true colors" of some of our managers was apparent yesterday. It was interesting to see the difficulty they had trying to solve what I considered a relatively simple problem. The problem could have been fixed before it became a problem. Our Division executive had offered them the appropriate tools/resources several months ago. Now you can see what we are working with and assist with taking the next proactive steps to building a great business. We value your wisdom and experience.