This workshop on managing reps has challenged me to evaluate how we support our reps internally. If what you have in place is not working, no matter what you do you won’t be able to help the reps grow the business.

We are a small family-owned business that just sold to a new owner- I was with the old regime, but now realize our company was not poised to grow. Some of my discussions at the break-out sessions helped me understand from the other attendees that they have better ways to do things and get a rep’s attention.

One thing in the short term is to launch a new website that will be a vehicle of communications and an information tool for managing the relationship better.