The cover of the Harvard Business Review is titled, “Rebuilding Trust”, and is chock full of articles about what executives have to do to learn and earn trust. In Michael Lewis’ Moneyball, the (then) new General Manager of the Oakland A’s, Billy Beane, and some of his old school scouts disagreed about whether or not to pick a baseball prospect because the player had great athletic ability, but wasn’t a good hitter. The discussion went like this: Read more
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